Contacting 505 Mobile Games


 

    Media inquiries: PR@505games.co.uk
    General inquiries: info@505games.co.uk

 

 

For the following games, support and tips are available by clicking on the links below. We encourage you to check the game’s FAQ to see if you can find answers to your questions before contacting support. Answers to most commonly-asked questions can be found in our FAQs. The forums are also a means to exchange ideas and tips with other players.

 

If your inquiry relates to Battle Islands on the App Store, Google Play, or the Amazon Appstore, please contact us through the game by going to Settings > Support. Reporting an issue from the game will automatically include your basic information, which will help us better respond to you. Alternatively, you can email BattleIslandsSupport@505Games.com. Please include your Battle Islands Player Name and Player ID, along with the device on which you are playing the game.
   
Please email support@gemsofwar.com. If you have already registered your device via email, please use that email address or include it in the body of the message. In either instance, please also include your player name and device type in the body of the message to help us better respond to you. For the latest news, community discussions, and tips, visit gemsofwar.com.
Should you need to contact us for an issue pertaining to Terraria on the App Store, Google Play, the Amazon Appstore, or the Windows Phone Store, please email MobileSupport@505Games.com and include the name of the game in the subject line. Alternatively, you can log game defects, performance issues, and other unexpected behaviors at www.surveymonkey.com/s/TerrariaMobileBugs. Looking for game tips, discussion boards, FAQs, and more? Check out the Terraria Community at http://forums.terraria.org/index.php.
If your inquiry relates to Wicked on the App Store, Google Play, or the Amazon Appstore, please contact us through the game by clicking on the Settings button in the top-right corner of the home screen. Reporting an issue from the game will automatically include your basic information, which will help us better respond to you. Alternatively, you can email WickedSupport@505games.com. Please include your Wicked Player Name, if you created one, and Player ID, which can be obtained by clicking on the Info button in the bottom-right corner of the home screen. Please also mention the device on which you are playing the game.

 

For support with other mobile games not listed above, please email MobileSupport@505Games.com and include the name of the game in the subject line. Please note: We aim to respond within 24 hours, but response times can be longer during weekends or public holidays. We appreciate your patience and look forward to hearing from you!